Know Your Consumer : A Guide to Serving Every Type of Audience

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Creators, curators, and experience designers often struggle to balance familiarity and novelty for their audience. Whether you craft stories, style outfits, design menus, or host events, understanding your consumer’s exposure level is the key to making every interaction resonate. This guide helps you identify different consumer mindsets—from fresh explorers to seasoned enthusiasts to saturated connoisseurs—and adapt your offerings accordingly. By decoding subtle cues, you can create experiences that feel personal, relevant, and memorable, ensuring your work connects deeply, regardless of the audience’s background, expertise, or stage of exploration.

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