Tag: #BeyondBlame
Designed to Fail: How Organizations Create the Very Crises They Punish
Lasting progress is never achieved by fixing people or reacting to crises; it emerges from designing systems that make failure difficult and learning inevitable. When organizations focus on visible events and targets, they create an illusion of control while deeper structural weaknesses, flawed incentives, and unexamined mental models quietly incubate breakdowns. Accidents unfold slowly through…
